FAQ
Do you offer volume discounts?
Drop us a note at hello@gethacking.com and we can work something out.
Do you do Purchase Orders?
Yes, we can provide a quotation and work with Purchase Orders. We extend a discount for schools and education institutions. In addition, many of our classroom packs are available for special order. Drop us a note at hello@gethacking.com.
Do you accept international orders?
We typically ship to Singapore, Malaysia & Indonesia. For other countries, we may ship to you, but do a checkout to calculate shipping charges. If your product has built-in Lithium batteries, we may have to review your order before shipping.
How quickly do you ship?
Most local orders should be arrive within 5-7 working days. If you opt for local courier delivery, we'll expedite your order processing and it should reach you within 2-3 working days (sometimes sooner, if your order comes in before 10am).
International orders will be sent out within 2 working days.
How much is shipping?
Within Singapore, we have a range of shipping options for your budget:
- Free: Self-pickup from our office at Apex@Henderson (By appointment. Order & payment must be made online in advance.)
- $4+: Qxpress or other local courier
- $10+: Expedited Local Courier
Outside of Singapore, we use FedEx or UPS and shipping rates are calculated upon checkout.